The Help Center
Your Questions, Answered
Are you licensed, certified, and/or insured?
Yes to all three.
Which payment methods do you accept?
While we do accept all forms of payment including cash , check, money order, credit card, debit card, venmo, paypal, etc. we would prefer to use digital payment on apps such as venmo and cashapp when possible.
*Credit card payments will adjusted for a 3.5% processing fee.
What is your cancellation policy?
We ask for 16 hours notice. If given short notice or no notice at all we will still charge for the session hour. We do understand emergencies happen and are not inhuman, so those are an exception. We respect and appreciate your time, we ask that you do the same for us.
What if I have multiple dogs?
Training can be done in a few different ways. If training more than one dog at a time we charge half our hourly rate for each dog past the first. With the way we train you can focus on one dog while we are there and apply it to your other dogs. You're always welcome to set up a session for your other dog/s upon request if their issues/tasks differ.
What training methods do you use?
We here at Barky Mark's believe in creating a strong, loving, bond and understanding with your dog. We are caring honest trainers who will focus on making training fun for both the owner and the dog using positive reinforcement techniques. We do not use adverse techniques nor will we harm your dog, but we will tell a dog no and use verbal corrections when appropriate.